Cancellation and Refund
Order Cancellation
Orders can be canceled within 24 hours of placement with a charge of 2.5% as payment gateway charge.
To cancel an order, please contact us at yosellpvtltd@gmail.com or call 84720112211 with your order details.
Once an order has been processed or shipped, cancellation is not possible.
**NO CANCELLATION OR REFUND FOR RESELL ORDERS**
Refund Policy
Refunds are applicable for eligible returns or cancellations made within the allowed timeframe.
Refunds will be processed within 7-10 business days after approval and will be credited to the original payment method.
Shipping charges are non-refundable unless the refund is due to an error on our part.
For defective or damaged products, you must provide proof (e.g., photos) when requesting a refund.
For any questions about cancellations or refunds, feel free to contact us.
Thank you for choosing Yo Sells for your ethnic Assamese handloom products!